Privacy Policy
Effective Date: June 2026
At Nova Edge Logistics LLC, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, or use our dispatching and logistics services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and business information that you voluntarily provide, including but not limited to:
- Full Name
- Company Name
- Email Address
- Phone Number
- MC Number
- DOT Number
- Carrier Information
- Billing Information
- Any information submitted through forms, emails, or other communications
We may also automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Analytics Data
How We Use Your Information
The information we collect may be used to:
- Provide dispatching and logistics services
- Communicate regarding load opportunities and transportation services
- Process carrier onboarding requests
- Respond to inquiries and customer support requests
- Schedule appointments and consultations
- Improve our website, services, and customer experience
- Maintain legal and regulatory compliance
SMS Communications Policy
SMS Consent
By providing your phone number and opting in, you consent to receive text messages from Nova Edge Logistics LLC regarding:
- Dispatch service updates
- Load opportunities
- Carrier onboarding
- Scheduling and appointment reminders
- Customer support and account-related notifications
Message Frequency
Message frequency may vary depending on your interaction with our services.
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier’s plan.
Opt-Out
You may opt out of receiving SMS messages at any time by replying:
STOP
Once you opt out, you will no longer receive SMS communications from us unless you provide consent again.
Help
For assistance, reply:
HELP
or contact us directly at:
Email: info@novalogistic.co
Mobile Information Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All mobile numbers, SMS consent records, and opt-in information collected by Nova Edge Logistics LLC remain confidential and are not sold, rented, transferred, or disclosed to any third party for marketing purposes.
This commitment excludes trusted service providers that assist in operating our business and are contractually obligated to maintain the confidentiality of such information.
Information Sharing and Disclosure
Nova Edge Logistics LLC does not sell, trade, or rent personal information to third parties.
We may disclose information only when:
- Required by applicable law or legal process
- Necessary to protect our legal rights and interests
- Necessary to provide requested services
- Required by government agencies or regulatory authorities
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic and performance
- Enhance user experience
- Support marketing and business analytics efforts
Users may control or disable cookies through their browser settings.
Third-Party Websites
Our website may contain links to third-party websites. Nova Edge Logistics LLC is not responsible for the privacy practices, policies, or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Children’s Privacy
Our services are intended for business use and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
Your Privacy Rights
Depending on applicable laws and regulations, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent for communications
- Request information regarding how your data is used
To exercise any of these rights, please contact us using the information below.
Contact Information
Nova Edge Logistics LLC
Email: info@novalogistic.co
Phone: (737) 363-2607
Website: novalogistic.co
Address: 5900 Balcones Drive #16481, Austin, Texas 78731, United States
Consent
By accessing our website, submitting information through our forms, requesting services, or communicating with Nova Edge Logistics LLC, you acknowledge and agree to the terms outlined in this Privacy Policy.
Contact Form SMS Notice
By providing your phone number, you agree to receive SMS messages from Nova Edge Logistics LLC regarding dispatch services, load opportunities, carrier onboarding, scheduling updates, and customer support. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
